Privacy Policy
Last updated: January 1, 2026
At PlayStationKeys.com, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website and services.
1. Information We Collect
When you place an order, we collect your first name and email address. We do not collect your home address, phone number, or any other personal details beyond what is necessary to process your order and deliver your gift card codes. Payment information is processed directly by our payment provider (ePoint) and is never stored on our servers.
2. How We Use Your Information
We use your email address to deliver your purchased gift card codes, send order confirmations, and provide customer support. We do not use your information for marketing purposes without your explicit consent, and we never sell or rent your personal data to third parties.
3. Data Security
All data transmitted between your browser and our servers is encrypted using 256-bit SSL technology. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.
4. Cookies
We use essential cookies to operate our website — for example, to remember your cart contents and language preference. We also use analytics cookies (Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings, though some features may not function correctly as a result.
5. Third-Party Services
We use the following trusted third-party services: ePoint for payment processing, Google Analytics for website analytics, and Supabase for secure data storage. Each of these providers has their own privacy policy governing their data practices.
6. Data Retention
We retain your order information (name, email, and order details) for up to 12 months for customer support and legal compliance purposes. You may request deletion of your data at any time by contacting us at support@playstationkeys.com.
7. Your Rights
You have the right to access, correct, or delete your personal data at any time. You also have the right to object to processing or request data portability. To exercise any of these rights, please contact us at support@playstationkeys.com and we will respond within 30 days.
8. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us at ssupport@playstationkeys.com or via WhatsApp at +994 70 815 55 00.